Here's another of my early posts from 2011. In contrast to the developments highlighted in my previous post, reading this again today, I'm not sure very much as changed...

September 2011

Australian Shoppers - Are you Being Served?

I don't want to be misleading, so I'd better say up front that the title is a reference to department stores rather than a post on customer service.

Actually it's a little more specific, in that the title conjures up memories of those traditional and somewhat fusty 'Grace Brothers' style department stores to which, in the UK, we have (in the main) long since waved goodbye.